Job For Technical Support Executive in Rajkot
Reputed Agriculutre Industry Requires Technical Support Executive
Responsibilities:
- Guiding customers through Video Calls for machine assembly and installation.
- Explaining machine operation, maintenance, troubleshooting, and safety procedures.
- Advising customers on correct engine oil, lubrication, servicing schedules, and spare parts.
- Providing support for all products listed on Pahel Agrotech (Wood Chippers, Brush Cutters, Chainsaws, Power Weeders, Lawn Equipment, etc.).
- Handling customer queries via phone, WhatsApp, and video calls.
- Maintaining product knowledge and preparing simple technical guides when required.
- Field Support Requirement: In 99% of cases, support can be provided remotely through video calls.
- Occasionally (approximately 1% of cases), the person may need to visit the customer's location if the machine is not operational and remote troubleshooting is unsuccessful.
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Required Education: Any graduate with relevant experience
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Required Experience: 1 to 2 Year
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No Of Position: 1
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Location: Nana Mava Main Road
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Technical Support Executive Salary: Upto 15K
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Industry: Agriculture
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Functional Area: Back Office
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Designation: Technical Support Executive
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Job Type: Full Time
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Working Hours: 09:00 AM To 07:00 PM
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Lunch Break: 1:30 PM To 2:30 PM
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Working Days: Monday Tuesday Wednesday Thursday Friday Saturday
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Link: https://spotinjob.com/vacancy-page/job-for-technical-support-executive-in-nana-mava-main-road-rajkot
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Job Opening Status: On Going
Key Skills
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Operation ,Troubleshooting ,Technical Support ,Customer Relationship ,Handle Customer Query,Technical Guide
Company Profile
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Company Name: Spot In Job Consultancy
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Profile: Job Consultancy - Recruitment Consultant
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Job Consultancy Contact Number: +917487923934