Job For Service Coordinator in Kalawad Road, Rajkot, Gujarat, India

Job For Service Coordinator in Rajkot

Reputed Automobile Company Requires Serviuce Coordinator 

Responsibilities

  • Service Coordination: Manage daily service calls, customer complaints, follow-ups and coordinate with service engineers for timely resolution.
  • Customer Follow-up: Maintain regular communication with customers, record feedback and ensure pending service requirements are followed up properly.
  • Machine & System Updates: Maintain accurate machine, customer and service records and regularly update Hi-Trac/Hynlink and other required systems.
  • Warranty & Claims: Process and follow up on Warranty, PM, Rock Breaker and Coupler claims, ensuring timely submission and closure.
  • Service Planning: Monitor PM service schedules, service planners and pending activities and coordinate with the concerned team.
  • Reports & MIS: Prepare and maintain daily, weekly and monthly service reports, MIS and performance data.
  • Documentation: Maintain service-related documents, e-invoices, expense sheets, claim/payment records, NOC and other required documents.
  • Coordination: Coordinate with Customers, Service Engineers, OEM, Vendors, DSM/Management for smooth service operations.
  • Data Accuracy: Ensure all service data, reports and records are accurate, complete and updated within the required timeline.
  • Additional Support: Provide support for day-to-day Service Department activities and perform other responsibilities assigned by management.

 

 

  • Required Education: Any Graduation With Relevant Experience

  • Required Experience: 1 to 3 Year

  • No. of Positions: 1

  • Location: Kalawad Road

  • Service Coordinator Salary: Upto 28Kq

  • Industry: AutoMobile

  • Functional Area: Service

  • Designation: Service Coordinator

  • Job Type: Full time

  • Working Hours: 09:30 AM To 06:30 PM

  • Lunch Break: 1:30 PM To 2:30 PM

  • Working Days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

  • Job Opening Status: Ongoing

Key Skills

  • MS Excel ,Communication ,Coordination,Follow-up ,Documentation,Time Management

Company Profile

  • Company Name: Spot In Job Consultancy

  • Profile: Job Consultancy - Recruitment Consultant

  • Job Consultancy Contact Number: +91 74879 23934

How to Apply

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