Job For Operation Manager in Panchnath Plot Rajkot, Gujarat, India

Job For Operation manager in Rajkot

Reputed BPO Industry Requires Operation Manager

Responsibilities :-

->Conduct staff performance reviews assess needs, cost/benefit analysis, and other operational strategy assessments.
->Establish a high standard for productivity, quality, customer service as well as define user guidelines.
->Develop company systems for customer interaction and voice response and control the implementation process.
->Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measures.
->Aid human resources department in recruitment process by interviewing potential hires and outlining clear job expectations.
->Prepare annual budget after estimating necessities, correcting overspending, analyzing cost variance and scheduling expenses.
->Summarize, collect and analyze call center trends and data for regular performance reports.
->Oversee system maintenance and upgrade implementation. Call for repairs and trouble shooting as needed.
->Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.

Requirements :-

->Bachelor’s Degree
->5+ years of managerial experience
->Customer service experience preferred
->Motivated self-starter
->Excellent verbal communication skills
->5+ years of call center experience preferred


  • Required Education: Any Graduation With Relevant Experience (MBA preferred)

  • Required Experience: 2 to 5 Year

  • No Of Position: 1

  • Location: Panchnath Plot

  • Operation manager Salary: Upto 35K

  • Industry: CA Firm

  • Functional Area: Operation

  • Designation: Operation manager

  • Job Type: Full Time

  • Working Hours: 09:00 AM To 07:00 PM

  • Lunch Break: 1:30 PM To 2:30 PM

  • Working Days: Monday   Tuesday   Wednesday   Thursday   Friday   Saturday  

  • Link:

  • Job Opening Status: Completed

Key Skills

  • Excellent understanding,Advanced customer focus,customer service skills,Exceptional training,Great verbal and written communication skills

Company Profile

  • Company Name: Spot In Job Consultancy

  • Profile: Job Consultancy - Recruitment Consultant

  • Job Consultancy Contact Number: +917487923934

How to Apply

To apply for this job position please use the form below. or Apply on Whatsapp


Call 7487923934 for more details.
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