Job For Female Customer Service Executive in Rajkot
Reputed Consumer Electronics Requires Female Customer Service Executive
Responsibilities:-
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Requirements:
- A bachelor’s degree in administration or a related field.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
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Required Education: Any Graduation With Relevant Experience
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Required Experience: 0 to 2 Year
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No Of Position: 3
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Location: Raiya Telephone Exchange
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Female Customer Service Executive Salary: Upto 20K
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Industry: Consumer Electronics
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Functional Area: Customer Support
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Designation: Female Customer Service Executive
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Job Type: Full Time
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Working Hours: 10:00 AM To 07:00 PM
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Lunch Break: 1:30 PM To 2:30 PM
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Working Days: Monday Tuesday Wednesday Thursday Friday Saturday
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Job Opening Status: On Going
Key Skills
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Fluent English ,Fluent Hindi,Customer relationship,Good Communication ,CRM System,Management
Company Profile
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Company Name: Spot In Job Consultancy
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Profile: Job Consultancy - Recruitment Consultant
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Job Consultancy Contact Number: +917487923934
How to Apply
To apply for this job position please use the form below. or Apply on Whatsapp