Job For Customer Care Executive in Morbi
Reputed Ceramci Company Requires Customer Care Executive
Responsibilities:
->Manage large amounts of incoming calls
->Identify and assess customers’ needs to achieve satisfaction
->Build sustainable relationships and trust with customer accounts through open and interactive communication
->Provide accurate, valid and complete information by using the right methods/tools
->Meet personal/customer service team sales targets and call handling quotas
->Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
->Keep records of customer interactions, process customer accounts, and file documents
->Follow communication procedures, guidelines, and policies
->Take the extra mile to engage customers
Requirements:
->Proven experience as a client/Customer Care Executive
->Track record of over-achieving quota
->Strong phone contact handling skills and active listening
->Familiarity with CRM systems and practices
->Customer orientation and ability to adapt/respond to different types of characters
->Excellent communication and presentation skills, Convincing Skill
->Ability to multi-task, prioritize, and manage time effectively
Facilities:- Free Transportation (From Rajkot), Canteen
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Required Education: Any Graduation With Relevant Experience
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Required Experience: 3 to 4 Year
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No Of Position: 1
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Location: WAKANER MORBI HIGHWAY
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Customer Care Executive Salary: Upto 25K
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Industry: Ceramic
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Functional Area: Customer Support
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Designation: Customer Care Executive
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Job Type: Full Time
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Working Hours: 09:15 AM To 06:45 PM
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Lunch Break: 1:30 PM To 2:30 PM
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Working Days: Monday Tuesday Wednesday Thursday Friday Saturday
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Link: https://spotinjob.com/vacancy-page/job-for-customer-care-executive-in-wakaner-morbi-highway-morbi
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Job Opening Status: On Going
Key Skills
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Handle customer complaints,English and Hindi Communication,Excel,Client Relationship , Convincing Skill,presentation skills
Company Profile
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Company Name: Spot In Job Consultancy
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Profile: Job Consultancy - Recruitment Consultant
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Job Consultancy Contact Number: +917487923934
How to Apply
To apply for this job position please use the form below. or Apply on Whatsapp