Job For Customer Care Executive in WAKANER MORBI HIGHWAY, Morbi, Gujarat, India

Job For Customer Care Executive in Morbi

Reputed  Ceramci Company Requires Customer Care Executive

Responsibilities:


->Manage large amounts of incoming calls
->Identify and assess customers’ needs to achieve satisfaction
->Build sustainable relationships and trust with customer accounts through open and interactive communication
->Provide accurate, valid and complete information by using the right methods/tools
->Meet personal/customer service team sales targets and call handling quotas
->Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
->Keep records of customer interactions, process customer accounts, and file documents
->Follow communication procedures, guidelines, and policies
->Take the extra mile to engage customers

Requirements:
->Proven experience as a client/Customer Care Executive
->Track record of over-achieving quota
->Strong phone contact handling skills and active listening
->Familiarity with CRM systems and practices
->Customer orientation and ability to adapt/respond to different types of characters
->Excellent communication and presentation skills, Convincing Skill
->Ability to multi-task, prioritize, and manage time effectively

Facilities:- Free Transportation (From Rajkot), Canteen

  • Required Education: Any Graduation With Relevant Experience

  • Required Experience: 3 to 4 Year

  • No. of Positions: 1

  • Location: WAKANER MORBI HIGHWAY

  • Customer Care Executive Salary: Upto 25K

  • Industry: Ceramic

  • Functional Area: Customer Support

  • Designation: Customer Care Executive

  • Job Type: Full Time

  • Working Hours: 09:15 AM To 06:45 PM

  • Lunch Break: 1:30 PM To 2:30 PM

  • Working Days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

  • Job Opening Status: Ongoing

Key Skills

  • Handle customer complaints,English and Hindi Communication,Excel,Client Relationship , Convincing Skill,presentation skills

Company Profile

  • Company Name: Spot In Job Consultancy

  • Profile: Job Consultancy - Recruitment Consultant

  • Job Consultancy Contact Number: +91 74879 23934

How to Apply

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